Dear Breakthrough Behavior Staff,
March 10, 2020
As of this writing, most U.S. employees face a low risk of exposure to the Coronavirus Disease 2019 (COVID-19). Nevertheless, Breakthrough Behavior will act prudently in response to this significant public health event. We are committed to protecting the safety and well-being of the clients we serve, their families, as well as our employees. We understand that people can have very different needs during a public health event and it is our goal to ensure that we do our part in ensuring that our clients receive the ongoing, quality care they have come to expect from our company with minimal disruption.
Breakthrough Behavior will continue to monitor this potential threat. We will follow the instructions and guidance provided by local, state, and federal Department of Health guidelines in the areas we serve and do our best to continue providing care.
If the threat of COVID-19 continues, Breakthrough Behavior will follow the procedures outlined below.
COVID-19 Specific Procedures
Our clinics will remain open if the local Department of Health guidelines allow for businesses and healthcare clinics to remain open and operational. When a school closes in an area we serve, we will transition any school-based care to the nearest clinic, or we will offer home-based care to those individuals impacted by a school closure.
If the Department of Health advises Breakthrough Behavior that clinic-based care is no longer safe, we will transition all clinic-based care to the “in-home” model whenever it’s appropriate for the child.
If a Breakthrough Behavior staff member contracts COVID-19 and has been providing care in the clinic, Breakthrough Behavior will immediately close that clinic for no less than 3 days for a thorough cleaning. In this instance, we will transition all clinic-based care to the “in-home” model whenever it’s appropriate for the child.
If a Breakthrough Behavior staff member contracts COVID-19, that staff member will not be permitted to provide any services or return to work for no less than 14 days.
If a Breakthrough Behavior client (or a family member of a client) contracts COVID-19 and has been receiving care in the clinic, Breakthrough Behavior will immediately close that clinic for no less than 3 days for a thorough cleaning. In this instance, we will transition all clinic-based care to the “in-home” model whenever it’s medically appropriate. Services for the client affected by COVID-19 will be placed on hold for no less than 14 days.
If a Breakthrough Behavior client (or a family member of a client) contracts COVID-19 and has been receiving care in the child’s home, Breakthrough Behavior will pause services with that client for no less than 14-days.
If it appears that anyone is sick, especially with respiratory issues, the session will be canceled. It is recommended that anyone who thinks they have been exposed to this virus get in touch with their local County Health Department for instructions of what steps to take next.
Breakthrough Behavior will adopt the Centers for Disease Control (CDC) recommendations as they relate to preparing our clinics for potential contact with COVID-19. Please follow the below guidelines:
Wash your hands frequently and thoroughly with soap and warm water. We require that, at a minimum, you wash your hands upon arriving for your session and upon the conclusion of each session.
Use hand sanitizer with at least 60% alcohol frequently throughout your sessions.
If you are sick, please stay home and find coverage for your session.
Engage in respiratory etiquette, including covering coughs and sneezes.
Breakthrough Behavior will provide ample provisions of tissues, trash receptacles and hand sanitizer.
When possible, refrain from using others' phones, iPads, desks, or other work tools.
At the end of each day, each location will undergo significant cleaning and disinfecting including common touch places such as door handles, light switches, etc.
At the end of each session, it is expected that each therapist thoroughly disinfects all work spaces and therapy materials, including tables, toys, iPads, and any other items used during a treatment session.
Our goal is to keep you and your clients healthy during this public health emergency. Please contact your immediate supervisor or Clinical Director should you need any specific accommodations to keep you and your family healthy.
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