COVID-19 Resources

PROCEDURES FOR COVID-19 

Date of Plan:  March 10, 2020

Updated:  May 19, 2020

 

We are committed to protecting the safety and well-being of the patients we serve, their families, as well as our employees.  We understand that people can have very different needs during this time, and it is our goal to ensure that we do our part to see that they receive the ongoing, quality care they have come to expect from our company with minimal disruption. 

 

COVID-19 Specific Procedures

 

Breakthrough Behavior will continue to monitor COVID-19.  We will follow the instructions and guidance provided by local, state, and federal Department of Health guidelines in the areas we serve and do our best to continue providing care.

 

Until further notice, Breakthrough Behavior will follow these procedures:

 

Our clinics will remain open if the local Department of Health guidelines allow for businesses and healthcare clinics to remain open and operational.  While schools are closed in an area we serve, we will transition any school-based care to the nearest clinic, or we will offer home-based care to those individuals impacted by a school closure.

 

If the Department of Health advises Breakthrough Behavior that clinic-based care is no longer safe, we will transition all clinic-based care to the “in-home” model whenever it’s appropriate for the child.

If a Breakthrough Behavior staff member contracts COVID-19 and has been providing care in the clinic, Breakthrough Behavior will immediately close that clinic for no less than 3 days for a thorough cleaning. In this instance, we will transition all clinic-based care to the “in-home” model whenever it’s appropriate for the child. Contact tracing procedures will be enforced and appropriate parties will be notified.

 

If a Breakthrough Behavior staff member (or household member of a staff member) contracts COVID-19 or presents with COVID-19 symptoms or other risk factors, that staff member will not be permitted to provide any services or return to work for no less than 14 days. Affected employees will be required to present a doctor’s note to Human Resources that permits them to return to work and/or must provide information to Human Resources that they are symptom free for at least 14 consecutive days. Contact tracing procedures will be enforced and appropriate parties will be notified.

 

If a Breakthrough Behavior patient (or a family member of a patient) contracts COVID-19 and has been receiving care in the clinic, Breakthrough Behavior will immediately close that clinic for no less than 3 days for a thorough cleaning. In this instance, we will transition all clinic-based care to the “in-home” model whenever it’s medically appropriate.  Services for the client affected by COVID-19 will be placed on hold for no less than 14 days. Contact tracing procedures will be enforced and appropriate parties will be notified.

 

If a Breakthrough Behavior patient (or a family member of a patient) contracts COVID-19 and has been receiving care in the child’s home, Breakthrough Behavior will pause services with that client for no less than 14-days. Contact tracing procedures will be enforced and appropriate parties will be notified.

 

Affected patients will be required to present a doctor’s note to their clinic management that permits them to return to care and/or must provide information to clinic management that they are symptom free for at least 14 consecutive days.

 

Breakthrough Behavior employees and patients are subject to health screening questions and/or evaluations as it relates to COVID-19 symptoms and risk factors.  If employees or patients are determined to be above a COVID-19 low risk level per screening, treatment and face-to-face work will be cancelled until appropriate quarantine or other above described steps of infection risk reduction have been completed. 

 

It is recommended that anyone who thinks they have been exposed to this virus get in touch with their local County Health Department for instructions of what steps to take next.

 

Standard Emergency Preparedness Procedures

 

In the event of any change in service delivery, Breakthrough Behavior will activate our phone tree for the impacted location so that all families and employees will have the most updated information pertaining to closures or change in service locations.

 

Pursuant to our standard emergency preparedness procedures,

each location will need to keep the following items in a Central Reach binder:

 

  • A copy of this announcement regarding COVID-19

  • A copy of the completed Phone Tree for the corresponding location

  • A current organizational chart

  • A current employee roster with names, addresses and phone numbers

  • A current client census with names, addresses and phone numbers

  • The name and address of the local county health department

 

The staff members identified in the Phone Tree will be responsible for contacting families to arrange care for their child at home, as appropriate.  Other staff members will contact our employees to see who is available to work.  Communication is key in this instance.

 

We will gladly provide any client/family with the information of the nearest County Health Department.

 

COVID-19 Prevention

Breakthrough Behavior will adopt the Centers for Disease Control (CDC) recommendations as they relate to preparing our clinics for potential contact with COVID-19. Please follow the below guidelines:

  • Wash your hands frequently and thoroughly with soap and warm water. We require that, at a minimum, you wash your hands upon arriving for your session and upon the conclusion of each session.

  • Use hand sanitizer with at least 60% alcohol frequently throughout your sessions.

  • If you are sick, please stay home and find coverage for your session.

  • Engage in respiratory etiquette, including covering coughs and sneezes.

  • Breakthrough Behavior will provide ample provisions of tissues, trash receptacles and hand sanitizer.

  • When possible, refrain from using others' phones, iPads, desks, or other work tools.

  • At the end of each day, each location will undergo significant cleaning and disinfecting including common touch places such as door handles, light switches, etc.

  • At the end of each session, it is expected that each therapist thoroughly disinfects all work spaces and therapy materials, including tables, toys, iPads, and any other items used during a treatment session.

COVID-19 Attestation Forms

All Breakthrough Behavior staff and patients will be required to sign an attestation form prior to returning to work or to receiving care. This form attests to the following:

You or a household member has not recently traveled during the past 14 days 

● You or a household member has not come into close contact (within 6 feet) with someone who has a laboratory confirmed COVID – 19 diagnoses in the past 14 days 

● Within the past 14 days, you do not have a fever (greater than 100.4 F or 38.0 C) 

● Within the past 14 days, you are not experiencing any symptoms of lower respiratory illness such as cough, shortness of breath, difficulty breathing or sore throat 

You may obtain a copy of this attestation form by contacting your Regional Administrator. 

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